Returns Policy Overview

You may return new, unopened items sold and shipped by Twisted Entertainment, LLC within 10 days of delivery for a full refund, less cost of shipping.  Items should be returned in their original product packaging.  You are responsible for paying the cost of shipping both ways.  You should expect to receive your refund within four weeks from the date you ship it back.

Items that are Not Returnable

Twisted Entertainment, LLC and www.twistedrules.com does not accept returns of the following items:

Exchanges

If you received a faulty item and need to exchange it for the same item, email support@twistedrules.com to request a replacement.    

Shipping

All items sold are made available via immediate download link or will be shipped within 3-5 business days.   The cost of shipping is added to all orders for physical product.  When your package is shipped we will email you a link to track your shipment.   If for some reason you do not receive a shipment, contact us at support@twistedrules.com